J&F Signature Welcome Home 1

• Processing: Orders typically ship within 1–2 business days. Large or custom orders may require additional time.

• Canada: Estimated delivery after dispatch: Alberta (1–2 days), Western Canada (2–4 days), Ontario & Quebec (4–5 days). Other regions may vary.

• U.S.: Estimated delivery within 4–5 business days after dispatch.

• Tracking: Tracking details are emailed once your order ships.

• Multiple Addresses: We can ship gifts to one or multiple addresses. Download our Large Order Form.

• Special Dates: Need your gift by a specific date? Contact us before ordering.

*Delivery estimates are in business days, exclude processing time, and are not guaranteed.

Gift Guarantee

Every gift matters to us. If your order arrives damaged, incorrect, or missing an item, we'll do our best to make it right. Simply contact us with your order number and photos so we can help.

Returns

As our gift boxes are carefully curated, returns are limited. Personalized, custom-made, and perishable items are generally non-returnable for change of mind. Please contact us before returning any items.

Need Help?

Have an issue with your order? Contact us and our team will respond within 1 business day.

• Add a complimentary personalized gift message using the message box below.
• Select gifts can be engraved or branded with names, initials, logos, or custom wording.
• Personalization options vary by product and are shown where available.
• Corporate, realtor & bulk orders can include custom branding, logo labels, and fully customized gift boxes.
• Custom orders may require additional processing time.

Need something special? Contact us to discuss your personalization or branding needs.

Can I include a personal message?

Absolutely! Add your message below, and we'll include a complimentary greeting card.

Will the recipient see the price?

No. We never include pricing, invoices, or receipts inside our gift boxes.

Can I ship directly to the recipient?

Yes! Simply enter the recipient's address at checkout.

Can I request a specific delivery date?

Need your gift by a certain date? Contact us before ordering, and we'll help you explore available shipping options.

What if my gift arrives damaged?

We want every gift to arrive beautifully. If there's an issue with your order, please contact us with photos so we can help make it right.

Do you offer corporate, realtor, or bulk gifting?

Yes! We offer bulk gifting, custom branding, personalization, and shipping to multiple addresses across Canada and the U.S.

Can I change items inside the gift box?

Select customization options may be available for larger orders. Contact us before ordering to discuss your needs.

Have more questions? We're happy to help! Contact us and our team will get back to you within 1 business day.

Sending gifts to multiple recipients? We make bulk gifting simple!

Whether you're sending gifts to clients, employees, or loved ones, simply choose your gift boxes and provide us with your recipient list. We'll take care of packing, personalizing, and shipping each gift directly to its destination.

How It Works:

1. Choose your gift boxes.

2. Download our Large Order Form.

3. Fill in each recipient's name, shipping address, and personalized gift message (optional).

4. Email your completed form to hello@jfgiftinc.com.

Minimum 5 gift boxes for multi-address orders.

Need help with a large or custom order? Contact us — we're happy to help!