Customer Reviews

Overall rating: 4.9 / 5 from 364 reviews.

Customer photo review of Pumpkin & Spice

This was a perfect fall birthday gift for my bestie!

Pumpkin & Spice

Our patient was thrilled to receive this following an illness!

Comfort & Glow

Good value and the presentation felt very thoughtful. No complaints at all.

Earthy Luxe

Very professional service. The gifts were affordable and arrived just when we needed them.

Gratitude Mini (Neutral)

We needed appreciation gifts for our staff in several cities. I emailed the address list over, and the team handled the deliveries without making it complicated. Everyone was really happy with the boxes.

Appreciation Box

Loved being able to sort out a holiday gift order early and get a clear answer about when shipping starts.

Cozy Moments | Pre-Order

Its a gift to a friend which will get on his promotion in few weeks

Black+Gold

Sent it to my sister while she was going through a stressful time. She loved how cozy everything felt, and it was such an easy way to let her know I was thinking of her.

Cozy Neutral (Deluxe)

Sent this to my daughter to celebrate finishing her exams. She loved the pink tumbler and little notebook, and said the whole box was adorable. Made her day!

Bloom & Brew (pink theme)

We chose these for our team Christmas gifts. The contents look adorable and the ordering process has been smooth so far. Looking forward to handing them out!

Cozy Moments | Pre-Order

Very happy with this closing gift. Looked great and was ready for possession day.

Welcome Home

Customer photo review of J&F Signature Welcome Home 2

Exactly as shown in photos. Speedy turn around time. Extremely happy with the services given. Will continue to use in the future for our possession gifts.

J&F Signature Welcome Home 2

My clients were so excited about this gift! The board looks lovely in their new kitchen.

New Home Ritual

We used a few of these for employee appreciation. Nice presentation, easy ordering and good customer service when we had a shipping question.

Reset & Recharge

I bought it as a surprise for my coworker. Pretty mug, thoughtful little pieces and a lovely presentation. Delivery was faster than I expected too.

Sending You Sunshine

Customer photo review of Crafted Home

I was very happy with the gift overall. The box was beautiful, and the logos, names, and engraved boards were all done very nicely. Everything looked elegant and well put together. My only suggestion would be to consider replacing the chocolates with another option, especially for warmer weather. All three chocolates arrived melted, and one of them had actually come out of its packaging, with the caramel spreading inside the box. It wasnโ€™t a huge issue, but I definitely think something other than chocolate might travel better. Other than that, everything was beautiful and I was very happy with the order.

Crafted Home

Just what I wanted, it is a wedding gift. I am sure they will love itt

Joyful Pair (Deluxe)

I sent this as a gift and the person receiving it loved it.

Cozy Neutral (Deluxe)

We used these as welcome gifts for new hires. They felt professional but still warm and personal.

Green Bloom

Easy to order and very helpful customer service when I asked about our Christmas shipping schedule.

Cozy Moments | Pre-Order

I have ordered a few times and my clients love that the gifts are personalized. It is a nice welcoming gift for new homeowners. Thank you!

J&F Signature Welcome Home 1

Felina was lovely to work with. She replied so quickly and made the whole order easy.

Appreciation Box

Our team had a fairly tight timeline and quite a few addresses to ship to. They were upfront about what was possible, processed the order quickly, and kept everything organized. That honesty was refreshing.

Appreciation Box

My coworker had been having a rough week, so I sent this as a little pick-me-up. It arrived quickly and she said it was such a thoughtful surprise.

Simply Gifted: Relax

The gift was well received and โ€œextremely thoughtful, loved itโ€

Sending You Sunshine

I purchased this as a gift for someone and they said it was beautifully presented. A great gift to send someone.

Notes & Tea

Beautiful presentation and excellent service. I especially appreciated how quickly they got back to me.

Appreciation Box

It was a gift to a dear friend and it hasnโ€™t been received yet. I am sure she will love it.

Cozy Taupe (Deluxe)

We order from J&F regularly for our homebuyers and the experience has been consistently great. Quick processing, lovely presentation, and fast replies whenever we need to confirm details. Will keep ordering.

Joyful Pair (Deluxe)

Sent this to a friend after surgery. Just the right amount of comfort without being too much.

Sending You Sunshine

Perfect housewarming gift. So cute.

Perfect Pair

The contents of my order are lovely. The quality of the contents are great! This order was a birthday gift for my best friend. I was very surprised at the size of the contents, though... It also took a very long time to get here by courier. That was the other surprise. I would order from your company again, however. Thank you for everything you did on my behalf. Sincerely, Cheryle-Ann E Brooks.

Soft Affection

Bought this as a birthday gift for a friend and she loved it! Well we both did - everything in it was perfect. The packaging was simple, yet it was still beautiful. It was the perfect little gift and everything is exactly how it looks in the picture. She even asked me where it was from so she could shop for gifts.

Deluxe Neutral

Highly recommend, these boxes are very elegant. Products in the boxes are high quality and elegant design. The custom print on the coasters is a great touch promoting my brand. I couldn't get over how quick my order arrived. Thank you

Perfect Pair

Bought this for our wedding anniversary. It made a quiet night in feel a little more special.

Joyful Pair (Deluxe)

This was purchased as a gift for our daughter in law who is going back to school and she loved it! It is such a beautiful gift and we also purchased one for our daughterโ€™s birthday.

Cozy Taupe (Deluxe)

Bought this for a friend's birthday, she loved it!

Cozy Neutral (Deluxe)

Customer video review of Gratitude (Navy)

They come so beautifully wrapped and personalized. The Travellers journal is stunning!!!

Gratitude (Navy)

Got this for my supervisor when she retired. The journal and cup made it feel useful, not just decorative, and she was really touched.

Gratitude Brown

Great gift as always! Thank you, my client LOVED IT

Cozy Taupe (Deluxe)